Exchange & Refund Policy

Exchange & Refund Policy


Exchange & Refund Policy

 

Thanks for shopping at Deedastyles.com.

 

If you are not entirely satisfied with your purchase, we're here to help.

 

Exchange

Exchanges are treated as returns. Your qualifying return will get a payment refund on the card you used to make a purchase.

 

Returns

 

You have 30 calendar days to return an item from the date of shipment.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging.

 

Your item needs to have the receipt or proof of purchase.

 

 

Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit within a certain amount of days, depending on your card issuer's policies. Usually 7 to 10 business days

 

Payment

 

We except payments through visa, mater card, and Discover, American Express, and PayPal payment are also accepted.

Once you submit your order and payment is received, your order will be processed and shipped with 72 Hours. Mail and fax orders will be available soon.

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

 

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

 

If you have any questions on how to return your item to us, contact us from the contact us page or email at support@deedastyles.com

 

30 Day Returns

Please contact our Customer Service Team if you have a returns request. We will provide you with a return RMA form.

 

Defective items

If you receive faulty or broken items:

1. Take pictures (below 2MB) of the item send it to our Support Center

2. We will review your case and resolve it within ONE business day.

 

Sizing & Fitting

If the item you receive does not fit:

We accept returns for refund. Please submit a ticket to our Support Center and we will offer a solution to you within 24 hours.

Please NOTE: We provide accurate sizing information on each product page. Please choose your size based on our SIZE CHART.

Incorrect items

If you ordered the wrong item or the wrong size:

We accept returns for refund. Please note that the customer is responsible for all shipping costs and these are non-refundable.

Deeda Styles, LLC does not supply prepaid return labels.

If you have received the wrong item:

1. Please take pictures (below 2MB) of the incorrect items, item code, and the packing information and send them to our Support Center.

2. We will review your case and resolve it within ONE business day.

Missing Items/Accessories

1. Please check the shipping information on your account. Sometimes your order is shipped as separate packages.

2. If you have received all of your packages but didn’t receive all of your items, please take pictures of the packing information and send them to our Support Center. We will be happy to help you resolve this issue.

Other issues

If you don’t like your items:

If you don’t like your items, please contact our customer service and we will instruct you on how to return them.

 

Notes for Returns

Items must be returned with the following characteristics:

-Unworn/used

-Unwashed

-In their original state with all labels, tags, and original packaging.

- Must follow the return RMA instructions given by our staff via the Ticket Center.

The below Items are exempt from return:

Underwear, swimwear, earrings, special categories items and discounted items.

Please contact our Support Center for further help. We will do our very best to help you.

Payment Methods

We accept a number of secure and convenient payment methods:


1. PayPal:

The most popular online payment method.

We are fully PayPal verified so you can always shop with peace of mind.


2. Credit Card Via Paypal:

Credit card via Paypal (Visa, MasterCard, Discover, American Express, etc.)

For USA customers only at the moment.


3. Credit Card:

Buyers can pay securely by credit card directly.

 

Product Size Disclaimer:

We do not accept any responsibility or liability for the incorrect purchase of our products. All of the products on the website are extensively tested to comply with rigorous and strict QC standards. For all of our clothing products, items and accessories, please take careful note of the precise measurements, mainly shown in centimeters (CM). As part of our company policy, we will not be able to accept returns or provide refunds for items which are the wrong size.

 

Clothing Color Disclaimer:

The precise color of the clothing item(s) may vary depending on the specific monitor, the settings and the lighting conditions. The item(s) colors depicted should only be used as an approximate guide.


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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